Question 1

How quickly do you respond to inquiries?

Accepted Answer

We typically respond to all inquiries within 24 hours during business days (Monday-Friday). For urgent requests, please indicate "URGENT" in your subject line, and we will prioritize your message.

Question 2

What information should I include in my contact form?

Accepted Answer

Please include your business name, website (if you have one), brief description of your project, timeline, and budget range. The more details you provide, the more accurate our initial response will be.

Question 3

Do you offer free consultations?

Accepted Answer

Yes! We offer a free 30-minute consultation to discuss your project, answer questions, and determine if we are a good fit. There is no obligation—just an opportunity to learn how we can help your business.

Question 4

What are your office hours?

Accepted Answer

Our office hours are Monday-Friday 9:00 AM - 6:00 PM, and Saturday 10:00 AM - 2:00 PM (local time in USA and Singapore). For clients in different time zones, we are happy to schedule calls outside regular hours.

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Contact FAQs

How quickly do you respond to inquiries?

What information should I include in my contact form?

Do you offer free consultations?

What are your office hours?